Head over to the registration page, enter your email, choose the preferred account type and click on “REGISTER”. A link to the registration page can also be found on the top navigation bar, hovering over the “Hello, log in or sign up” menu item.

An on-boarding officer will soon contact you in order to finalize the account creation. You just sit back and relax.

All products related to the Marine, Offshore and Oil & Gas industries.

Products offered for sale on Ship-Around must comply with all laws and regulations and both our platform’s and individual sellers’ policies. The sale of illegal, unsafe, or other restricted products, is strictly prohibited. For more information, please refer to our Terms.

Yes, you can sell used products.

Yes, you can offer products for lease.

No, becoming a vendor is absolutely free.

We only offer transportation services for the products located in our warehouses that are fulfilled by us. We are working hard to offer such a service for all products in the future. When we do, you will be notified in advance.

We are only responsible for the transportation of products located in one of our warehouses. In all other cases, you are responsible for transportation.

The buyer pays all transportation costs, unless you choose otherwise, in which case you need to clearly include that in your listings.

For now, we create and update your product listings, and we also take care of your sales. However, you are responsible for assigning a person as a store manager, whose primary responsibility will be our bilateral communication.

Vendors are completely responsible for the accuracy of their listings. This includes, but is not limited to, product prices, availability, and stock quantity. We create and manage product listings according to the data that you provide us with, but it is your ultimate responsibility that your product listings are 100% accurate.

Yes, you can, as long as you don’t make it look like a completely different product.

In your account dashboard, navigate to the “vendor downloads” tab where you will find a product-upload workbook. Complete the workbook and send it back to us and we will create the listings on your behalf.

Yes, absolutely. You can add as many products as you like in the product-upload workbook.

Most product details are mandatory and nonetheless, we strongly encourage you to fill in all fields in order to help prospective buyers easily discover your listings.

You don’t need to worry about SKUs, we handle it for you.

The products’ location is a core feature on our website. The buyer should know the whereabouts of the product they are interested in, in case they need to account for parameters such as delivery time and cost.

Yes, images should be in JPG, JPEG or PNG format of at least 640px*480px dimensions and a max file size of 2 MB.

In order to protect our buyers and sellers, the clearing of all payments is made through Ship-Around.

Regarding discounts you have two options. You can either offer a buyer-wide discount for specific products by entering a sale price in the product details screen, or you can create coupons with special discounts for specific buyers.

The buyer has to provide us with proof of payment within two working days of their order. Failure to do so will lead us to cancel the order unless you advise us to prolong this period.

As soon as the funds received are cleared, your sale will be considered finalized.

At the moment we only offer direct bank transfers.

Our internal returns process evaluates each case on an individual basis. We may contact both parties to provide us with adequate information in order to decide the best course of action. Reason for returns includes, but is not limited to, damaged or defective products and products that do not meet the minimum standard of their product class.

In most circumstances, we handle refunds. Occasionally, we may contact any party to provide us with more information in order to decide the best course of action.

In the rare occasion of a dispute between you and a buyer, we will try and find a solution acting on best interest for both parties.

In such case, you need to contact us as soon as possible and clearly describe what this error is about. We leave it on the buyer’s discretion to decide whether they want to cancel or proceed with the order. If they have already remitted the funds and they still want to cancel the order, you will be charged for all remittance fees.

You are only obliged to provide the original manufacturer’s warranty for new products. If you want to extend such warranty, you are free to do so. For used products, regardless of whether they are refurbished or not, you are not obliged to offer any warranty.

For all matters, excluding technical assistance you can use the live chat module found at the bottom of every page. You can also send an email to [email protected] and [email protected] for any matter, including but not limited to pre/post sales questions and technical assistance.

At the moment we offer storage services in the United Arab Emirates and we are in the process of acquiring more storage spaces worldwide.

Head over to the registration page, enter your email, choose the preferred account type and click on “REGISTER”. A link to the registration page can also be found on the top navigation bar, hovering over the “Hello, log in or sign up” menu item.

No, becoming a buyer is absolutely free.

No, you only pay the lump sum of your order, no hidden fees, no small print.

The approval of a buyer account is almost instant.

You don’t need to provide any documents during signup; however, you acknowledge that you may be asked to do so in the future as part of our due diligence procedures. Please note that, if you use a personal email account to sign-up, we will ask for proof of ID.

The activation of a buyer account after it is approved is almost immediate.

At the moment we only offer direct bank transfers and we are working hard to support more payment methods.

Not directly, however, all the suppliers are checked and approved by Ship-Around according to our due diligence procedures.

Vendors are completely responsible for the accuracy of their listings. This includes, but is not limited to, product prices, availability and stock quantity.

In order to protect our buyers and sellers, all payments are made towards Ship-Around.

Our internal returns process evaluates each case on an individual basis. We may contact both parties to provide us with adequate information in order to decide the best course of action. Reason for returns includes, but is not limited to, damaged or defective products and products that do not meet the minimum standard of their product class.

In most circumstances, we handle refunds. Occasionally, we may contact any party to provide us with more information in order to decide the best course of action.

In the rare occasion of a dispute between you and a vendor, we will try and find a solution acting on best interest for both parties.

You should cancel your order as soon as possible. Please note that cancelling orders on a regular basis may have your account banned from further buying, unless you provide a detailed explanation.

For all matters, excluding technical assistance you can use the live chat module found at the bottom of every page. You can also send an email to [email protected] and [email protected] for any matter, including but not limited to pre/post sales questions and technical assistance.

We only offer transportation services for the products located in our warehouses, fulfilled by Ship-Around. We are working hard to offer such a service for all products in the future. When we do, you will be notified in advance.

We are only responsible for the transportation of products located in one of our warehouses. In all other cases, the seller is responsible for transportation.

The buyer pays all transportation costs, unless the seller chooses otherwise, in which case they need to clearly include that in their listings.

As soon as we receive your payment, the seller is notified in order to prepare and send your order, according to the shipping method you chose during checkout, and the availability status mentioned on the product listings. If you chose the Ex-Works method you will receive an email, after your payment is cleared, when the products are ready for pick up.

Not at the moment but we are working hard to offer such a service in the future. When we do, you will be notified in advance.

We do not and will not have any dealings or transactions with any sanctioned countries such as Sudan, Iran, Syria, Cuba, North Korea, Crimea, and any other sanctioned countries as updated from time to time by the relevant authorities. The same policy includes transportation of goods to/from/through sanctioned countries.

Navigate to reset password page, input your email address associated with your account, click on “Reset password” and we will email you a link to change your password. A link to the password reset page can also be found on the top navigation bar, hovering over you username.

Navigate to my account page and under “Account details” you have the option to change your password.

Navigate to your account page and under “Addresses” you have the option to change your billing and shipping address.

If you wish to delete your profile, send us an email to [email protected], from the same email address that you use on your profile, with subject “delete profile” along with an explanation on why you decided to do so. If you have any outstanding orders or payments, you will have to either settle or cancel them first. Deleting your profile also erases all data associated with it, and there is no way to recover them.

If you wish to erase your stored data, send us an email to [email protected], from the same email address that you use on your profile, with subject “erase data” along with an explanation on why you decided to do so.

Your personal data is subject to our privacy policy.