Privacy Policy

Who we are 

Our website address is https://ship-around.com/ 

What personal data we collect and why we collect it 

Media 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Cookies 

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services and the overall user experience. 

What we do with your data and with whom we share your data with 

Analytics 

We use Google Analytics to help us track the use of our website including, but not limited to, what pages are being accessed and which products are popular. We also use Google Demographics, a specific part of Google Analytics that helps us segment our users. Should you wish to opt-out of this please get the Google Analytics Opt-out Browser Add-on. 

How long we retain your data 

If you leave a review, the review and its metadata are retained indefinitely. 

What rights you have over your data 

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we send your data 

Visitor reviews may be checked through an automated spam detection service. 

DMCA 

At Ship-around, we strive to protect the intellectual properties of ourselves and other parties. On the rare occasion that you come across content that is infringing on your copyright, kindly contact us to have the work removed.  We encourage you to include the following in your notification: 
  1. Personal information such as your name, address, and telephone number. 
  1. All copyrighted works that you claim are being infringed. 
  1. The URL(s) of the said works. 
  1. Read, understand and include this statement: 
“I have a good faith belief that the material I am reporting is not authorized by the copyright owner, an agent of the owner, or the law. The information in this notice is accurate, and under penalty of perjury, I am authorized on behalf of the owner of an exclusive right that is allegedly infringed.”  Please note that the DMCA does require that you provide personal information. As a result, your personal information may be publicly shared in this process. 

Additional information 

Please don’t hesitate to contact us for any issues regarding your account, the way we handle your personal information, or whatever else you might find concerning.     

Regarding WooCommerce 

We collect information about the buyers during the checkout process on our store. 

What we collect and store 

While you visit our website, we’ll track: 
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed 
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping 
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order 
We’ll also use cookies to keep track of cart contents while you’re browsing our site, in addition to cookies stored to provide security and a great user experience.  When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and account information like username and password. We’ll use this information for purposes, such as, to: 
  • Send you information about your account and order 
  • Respond to your requests, including refunds and complaints 
  • Process payments and prevent fraud 
  • Set up your account for our store 
  • Comply with any legal obligations we have, such as calculating taxes 
  • Improve our store offerings 
  • Send you marketing messages, if you choose to receive them 
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.  We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.  We will also store reviews if you choose to leave them. 

Who on our team has access 

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: 
  • Order information like what was purchased, when it was purchased and where it should be sent, and 
  • Customer information like your name, email address, and billing and shipping information. 
Our team members have access to this information to help fulfill orders, process refunds, and support you. 

What we share with others 

We share information with third parties who help us provide our orders and store services to you including but not limited to, store vendors and freight forwarders.